The Onestone team
Onestone. The ultimate reference in customer strategy. As consultants we are slightly atypical. We don’t beat about the bush but get straight down to the nitty-gritty and love getting our hands dirty.
Our team of experts, one slightly greyer than the other, but all equally passionate about what we do.
“Choose a job you love and you will never have to work a day in your life”.
Horst Remes
business strategy – behavioural economics – design thinking – lean – psychology engineering – customer experience design
Stéphanie ‘t Felt
communication strategy – behavioural economics – change management – intrinsic motivation – service innovation – customer experience design
Nicolas M. Guillet
corporate strategy – change management – complex transformations – engagement – customer relationship management – operational excellence – B-to-B – international
Debra Dirickx
customer analytics – service design – change management – customer experience management – business process implementation
Anton Van Biesen
design thinking – business development – business modeling -service design – lean
Kasper Vanden Bussche
product management – design thinking – agile methodologies – lean startup
Cindy Jacobs
change management – customer service training – process coaching
Tom Van Lemmens
customer service technology – data analytics – process design – service design – customer experience design
Didier Van Weyenberge
customer experience design – change management – process coaching – individual coaching – teamcoaching
You?
Passionate about customer strategy? Do you have experience with specific projects? Or were you born to create experiences that will have everyone talking?