The Onestone team

Onestone. The ultimate reference in customer strategy. As consultants we are slightly atypical. We don’t beat about the bush but get straight down to the nitty-gritty and love getting our hands dirty.

Our team of experts, one slightly greyer than the other, but all equally passionate about what we do.
“Choose a job you love and you will never have to work a day in your life”.

Horst Remes

business strategy – behavioural economics – design thinking – lean – psychology engineering – customer experience design

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Stéphanie ‘t Felt

communication strategy – behavioural economics – change management – intrinsic motivation – service innovation – customer experience design

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Nicolas M. Guillet

corporate strategy – change management – complex transformations – engagement – customer relationship management – operational excellence – B-to-B – international

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Debra Dirickx

customer analytics – service design – change management – customer experience management – business process implementation

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Anton Van Biesen

design thinking – business development – business modeling -service design – lean

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Kasper Vanden Bussche

product management – design thinking – agile methodologies – lean startup

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Tom Van Lemmens

customer service technology – data analytics – process design – service design – customer experience design

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Didier Van Weyenberge

customer experience design – change management – process coaching – individual coaching – teamcoaching

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