Horst Remes
business strategy – behavioural economics – design thinking – lean – psychology engineering – customer experience design
Stéphanie ’t Felt
communication strategy – behavioural economics – change management – intrinsic motivation – service innovation – customer experience design
Nicolas M. Guillet
corporate strategy – change management – complex transformations – engagement – customer relationship management – operational excellence – B-to-B – international
Debra Dirickx
customer analytics – service design – change management – customer experience management – business process implementation
Kasper Vanden Bussche
product management – design thinking – agile methodologies – lean startup
Cindy Jacobs
change management – customer service training – process coaching
Tom Van Lemmens
customer service technology – data analytics – process design – service design – customer experience design
Didier Van Weyenberge
customer experience design – change management – process coaching – individual coaching – teamcoaching
Jij?
Gebeten door klantenstrategie? Ervaring met concrete projecten? Of in de wieg gelegd om spraakmakende ervaringen te creëren?